Tax in Invoice

[dipu]

Tax amount is not deducting in invoice. I check the Item and customer master and both are taxable. Can any body help me why tax amount is not showing in Invoice?

Thanks.

 

[Kishor Chari]

What Ver are you using?
Is the Tax rate master set correctly?
Do you see warning during entry?

 

[dipu]

We are using eB2 version and Progress 9.1D.
While i am checking posted invoice then i found
few invoice are missing tax amount. But it's not
always happen. Same item some times tax calculating
and some times not calculating.

Tax will calculate if item and customer is taxable , am i
correct ? is there any setup other then above two ?

 

[dipu]

We are using eB2 version and Progress 9.1D.
While i am checking posted invoice then i found
few invoice are missing tax amount. But it's not
always happen. Same item some times tax calculating
and some times not calculating.

Tax will calculate if item and customer is taxable , am i
correct ? is there any setup other then above two ?

 

[sanjus]

since you are on eb2 means u must be using gtm module - has this module been setup correctly?

what region are you in north-america, apac, europe?

the taxes are calculated based on:

ship-from site, ship-to address, customer taxable flag, item taxable flag.

kindly provide more details or specific examples.

 

[shivakumarpatil]

Tax amount is not deducting in invoice. I check the Item and customer master and both are taxable. Can any body help me why tax amount is not showing in Invoice?

Thanks.

can you give the steps u have carried out..

 

[jchellap]

Normally, tax calculated through GTM module.

Check the Tax environment ,tax class and tax usage for that particular sales order.

Usually, under a particular tax environment some tax types should be defined (2.13.5.1).

With the combination of tax type , tax class, tax usage check the tax rate master (2.13.13.1).

You might have got warning message while creating sales order if the tax related setups is not being done.

Make sure that the particular tax related setups still not expire.