PASOE - Blocking connection somewhat randomly

R

Robert_Wilson

New Member
Hey All,

We've been developing an angular app that connects through PASOE using REST to hit our progress back end. We've had some users where, what seems like randomly, and very infrequently the PASOE will just stop serving their requests. They can no longer connect to it even after reloading the angular website.

The only solution we've found is a machine restart and once it boots back up it the PASOE starts serving their requests again.

My thinking with this is that there is some setting in PASOE that blocks sessions after some metric to avoid spam potentially but I'm a bit stumped here.

Any help is appreciated thanks.
 
check your pasoe memory usage. If you have a leak and it consumes all memory often the only way to recover the machine is to reboot it. While you are hunting for leaks, you can always trim the agents
 
jmls said:
check your pasoe memory usage. If you have a leak and it consumes all memory often the only way to recover the machine is to reboot it. While you are hunting for leaks, you can always trim the agents
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I've checked the servers resources and everything looks fine. The memory is pretty stable and everything looks to be getting cleaned up okay. The machine that we need to restart is the client machine, it is the client machine that the connection gets refused on and then we restart and it starts working again
 
So nothing in PASOE as the request doesn't make it that far. The request just times out in the browser so all I can see is an ERR_CONNECTION_TIMED_OUT. It's happened 3 times now with different users on different machines and strangely the restart fixed it each time.
 
Sounds to me like it's network infrastructure blocking the requests if it doesn't make it as far as the PAS.
 
Appreciate that James, I've got our IT admin looking into this as well but as we've just migrated to PASOE I wanted to make sure there wasn't something within PASOE itself that I wasn't aware of that has some kind session blocking for spam or anything.
 
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