Invoice Number (Auto Generate)

gtmsb

Member
How an invoice number jumped?

I have IV26781
I dun have IV26782
I have IV26783


Unknowingly I don't have IV26782
Searching in the database I found no record of this
No error in Invoice
Using eb version.

Please advise if those who encountered similiar problem
 

John.Hogendoorn

New Member
HI,

we use MFG/Pro EB also and have experienced a strange, but small issue with invoices.
we have lost some invoices after posting the invoices. that is we could no longer find the ih_hist and the idh_hist record for these invoices. However we did have al the required AR_mstr records and there was nothing wrong with the general ledger either.
It also happened with only a handfull of customers. (10 out of 18.000 customers)
And as far as I looked there was nothing wrong with the customers also QAD support could not find anything wrong.
By change I found out that when I used 2.1.1 and entered every field with enter (we use character mode only!) the problem was gone.
As far as I know I still haddened changed anything to the customer, but apparently the programm did think otherwise, because we the problem has not returned since.

John
 

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ovf

Member
Hi,

The only explanation that I can come up with is:

Customer Maint, Print Invoice is reachable through (user functions, F6, F14, F15,..) (You should never give access to Maintenance programs via User Functions).

Regards

Ole
 
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