Can anyone explain what this error in the attached image actually means? The user gets this error when creating some records but not every time?!?! I can log on and create them myself without error too...
Can you reproduce this error in a test environment? Do you have source code and development tools? If yes to both then you (or someone) can step through the code in a debugger and find the offending program. Based on what you find you can address it.
If not, add -clientlog and -debugalert to the client startup parameters so you will at least have a full call stack when you hit the error. Send the client log to the developer. That should point them in the right direction.
Wild guess: it's possible (not at all likely, but possible) that the application does something bad like storing template record recids and updating them directly. This wouldn't involve _File reads at run time and could result in the error you see.
Can you reproduce this error in a test environment? Do you have source code and development tools? If yes to both then you (or someone) can step through the code in a debugger and find the offending program. Based on what you find you can address it.
If not, add -clientlog and -debugalert to the client startup parameters so you will at least have a full call stack when you hit the error. Send the client log to the developer. That should point them in the right direction.
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