I work for a small school district and we currently have a 3rd party software package that handles our student records. This software uses Progress as its engine.
I have a new windows xp machine that for some reason doesn't work very well inside the software. Here's the situation:
Beforehand, the user used windows xp to do her work just fine. She was able to enter into the area of work (student attendance) and delete a specific record. However, her hard drive crashed and upon replacing it and reinstalling progress on it, it crashes the entire program when she wants to delete a record as before. After it exits the program for her, it pops up another window titled "procedure editor". I have never seen that before. It also makes her system run extremely slow until I open task manager and kill the prowin32.exe process. Once that is done, the system works fine until she encounters the same exact problem. She has found a way to work around it, but as usual, she would like it to work like before.
Anyone have experience with problems with XP? What is needed?
Thank you,
jimblas
I have a new windows xp machine that for some reason doesn't work very well inside the software. Here's the situation:
Beforehand, the user used windows xp to do her work just fine. She was able to enter into the area of work (student attendance) and delete a specific record. However, her hard drive crashed and upon replacing it and reinstalling progress on it, it crashes the entire program when she wants to delete a record as before. After it exits the program for her, it pops up another window titled "procedure editor". I have never seen that before. It also makes her system run extremely slow until I open task manager and kill the prowin32.exe process. Once that is done, the system works fine until she encounters the same exact problem. She has found a way to work around it, but as usual, she would like it to work like before.
Anyone have experience with problems with XP? What is needed?
Thank you,
jimblas