M
Michael Marolda
Guest
If you built on Ragie, you made a reasonable bet: fast API integration, solid multimodal support and developer-friendly onboarding. We expect finding out it's shutting down mid-build is a genuine pain. But forced migrations have a way of surfacing the limitations you'd quietly worked around: per-user pricing that was starting to add up, no built-in retrieval quality evaluation and compliance requirements you'd been deferring.
That changes for you with the Progress Agentic RAG solution. You get Python and JavaScript SDKs, a REST API, 30+ retrieval strategies and REMi: a built-in evaluation model that automatically scores every output for relevance, context and groundedness. Migrating isn't starting over—it's a port with real upgrades included. The rest of this guide walks through what that transition actually looks like.
What Ragie Was Built For
Ragie was designed for developers who needed to ship retrieval augmented generation (RAG)-powered applications fast. The pitch was simple: hand off the infrastructure complexity (e.g., chunking, embedding, indexing, syncing) and focus on building. With a free tier, clean APIs and native connectors to Google Drive, Notion, Confluence and Salesforce, you could go from zero to a working retrieval pipeline in hours. For startups and small teams prototyping AI features, that speed to value was genuinely compelling.
The platform handled multimodal data well too (e.g., text, PDFs, audio, video) and integrations with LangChain and Model Context Protocol (MCP) made it a natural fit for teams already building in those ecosystems. Where Ragie drew the line, though, was depth. It was optimized for the build phase due to its lightweightness, flexibility and low upfront cost. However, it wasn't built for the operational phase: the part where you need to know why an answer was wrong, prove to a compliance team that your data is handled correctly or roll out to an entire organization without watching your per-user bill climb.
What Ragie Customers Are Looking for in a Replacement
When your platform shuts down, the instinct is to find the closest like-for-like replacement as fast as possible. But if you're being honest about what you need at this stage, the criteria are probably more demanding than when you first picked Ragie.
You need a platform that covers the basics (e.g., solid ingestion, flexible APIs, multimodal support) but you're also likely dealing with questions you didn't have to answer before:
- How do I prove this system is returning accurate answers?
- How does pricing scale as we add more users and data?
- Can I pass a security review?
- How quickly can I get this running?
The criteria that matter most for Ragie customers evaluating a move:
- Retrieval quality and observability: Not just "Does it work?" but,“Can I measure and improve it over time without the need to build my own eval tooling?”
- Pricing that scales predictably: Per-user models that made sense at 10 users get painful at 100
- Compliance: Out-of-the-box SOC 2, GDPR and ISO 27001 readiness, not planned in the future as a roadmap item
- Migration speed: SDKs, REST APIs and data connectors for replicating your existing pipeline without the need for a full rebuild
- Platform stability: Not having to do this again in 18 months!
How the Progress Agentic RAG Solution Compares
Let's address something before getting into features: you're evaluating this decision under pressure and the last thing you want is to move fast, pick another well-funded startup and then find yourself doing this again in 18 months. That's a real cost—not just in engineering time—but for re-integration, re-testing, re-convincing stakeholders and the accumulated organizational debt of another disrupted roadmap.
Progress has been building enterprise software for over 40 years. More than 4 million developers across hundreds of thousands of enterprises depend on Progress products. This isn't a seed-stage company optimizing for growth metrics, it's a publicly traded infrastructure company that enterprises trust with production systems. When you build on the Progress Agentic RAG solution, you're building on a platform that will be here for a long time.
On the technical side, the platform is built for the operational phase you're entering. Where Ragie handed you the building blocks, Progress gives you the full stack, including:
- 30+ retrieval strategies: Configure, test and swap them in RAG Lab without touching your application code
- RAG Evaluation Metrics Intelligence (REMi) quality scoring:Evaluates every output across answer relevance, context relevance and groundednessautomatically so you're not flying blind on accuracy
- Python and JavaScript SDKs plus a full REST API: Portsyour existing integration patterns cleanly
- SOC 2 Type II, ISO 27001 and GDPR compliance and AES-256 encryption: Comes out-of-the-box, not on the future roadmap
- Flat-rate pricing: Pay $700/month for the Starter tier; $1,925/month for Pro tier, with unlimited users at every level, and no per-seat surprises as your team grows
The combination of platform maturity and technical depth means you're not just avoiding the next forced migration, you're landing somewhere with room to grow.
Who the Progress Agentic RAG Solution Is the Right Fit For
Not every Ragie customer has the same next move, and this section is worth being honest about. Progress is the right fit if you're in one of these situations:
- You're scaling beyond a single use case. Ragie was optimized for a focused, single-pipeline deployment. If you're expanding to multiple teams, knowledge bases or retrieval workflows, Progress' Knowledge Box architecture and flat-rate, unlimited-user pricing give you room to grow without cost spiraling.
- Your company has tight security requirements. Compliance requirements can't be bolted on after the fact. SOC 2 Type II, ISO 27001 and GDPR compliance are built into Progress from day one, not as a future enterprise add-on.
- Your stakeholders need auditability. If you've ever been asked ,"How did it get that answer?" and had nothing to show, REMi solves that. Every output is scored and traceable back to source material, which matters when legal, compliance or executive teams are in the room.
- You have non-technical users who need to interact with the system. Progress includes a no-code dashboard and embeddable widgets, so business teams can self-serve without opening a ticket to engineering every time they need to adjust something.
Where Our Solution May Not Be the Right Fit
If you're a solo developer running a hobby project or a very early-stage startup that needs to minimize spend before product-market fit, Ragie's free tier and minimal infrastructure were purpose-built for that stage. Progress starts at $700/month so it's priced for teams with production workloads.
How to Migrate: What the Process Looks Like
The clock is ticking: Ragie's service ends July 19 but if you need a data export, you have until July 3 to request one. Don't miss that date—email Ragie Support with your company name and the subject line: "Data export request". The export costs $50 and includes document text, summaries, chunks, chunk text, metadata and embeddings. Request it now—even if you're still evaluating alternatives—because you want your data in hand regardless of where you land.
Once you have your export, the migration to the agentic RAG platform breaks down into four steps:
Step 1: Ingest your data. Progress supports all the data types in your Ragie export. Use the Python or JavaScript SDK, the REST API or the Sync Agent to push your documents into a Knowledge Box. If you were connected to Google Drive, Microsoft SharePoint or Dropbox, Progress has native connectors for all of them so you can re-establish those sync pipelines directly, rather than relying on the export.
Step 2: Recreate your retrieval configuration. Map your existing Ragie retrieval logic to Progress' 30+ retrieval strategies. If you were using hybrid semantic and keyword search in Ragie, that's a direct equivalent in Progress. Use RAG Lab to test configurations against your actual queries before pushing anything to production.
Step 3: Swap your API calls. Progress provides Python and JavaScript SDKs with a REST API that covers the same core operations: ingestion, retrieval and answer generation. The patterns are familiar; this is a port, not a rewrite.
Step 4: Validate with REMi. Before going live, run your test queries through REMi to baseline your answer relevance, context relevance and groundedness scores. This gives you something Ragie never offered—documented proof that your new pipeline performs at least as well as the old one and a benchmark to improve from.
Timeline: With a July 19 hard deadline, you have roughly two weeks from your data export to complete the migration. That's tight, but doable. Progress' 14-day free trial starts the moment you sign up so start it now so your trial window aligns with your migration timeline.
Get Started Today
You have two weeks—here's exactly what to do right now:
Today: Request your Ragie data export if you haven't already. Email support@ragie.ai with your company name and the subject line: "Data export request". The deadline is July 3 and it won't move!
Also today: Start your 14-day free trial of the Progress Agentic RAG solution: it’s free to start, with no commitment, and timing your trial to your migration window means you're evaluating on real data, not synthetic tests.
For teams that need to move fast: We're offering QuickStart Pro for Ragie customers: three months of free tokens on the Pro tier plan, plus a dedicated Customer Success team to get your implementation across the finish line before July 19 (offer valid until August 31, 2026). This way you're not handed documentation and left to figure it out; you get people who've done this before working alongside you.
Book a demo to get started and mention QuickStart Pro.
The AI infrastructure space is still shaking out. Startups will continue to get acquired, pivot or shut down—that's the nature of the market right now. The difference this time is you get to choose a platform that isn't going to put you back in this position. Progress has been here for 40 years and will be here when you're ready to scale.
Start your free trial now →
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