[Progress News] [Progress OpenEdge ABL] Democratizing AI: How MCP and A2A Protocols Break Down Barriers and Accelerate Integration

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Imagine you’re building with LEGO bricks. Each piece fits perfectly together, letting you create practically anything you dream up without needing to reshape or redesign each block. The ease, creativity and sheer accessibility of LEGO is a perfect metaphor for the future we are aiming for in technology. This has been the goal of technologists and businesses for years: taking complexity, abstracting the work toward the use case or business problem and removing technical barriers with developments such as GUI environments, low/no-code application building, natural language interfaces (including speech-driven operating environments) and more. Yet today, many businesses face a different reality: complex technologies, particularly artificial intelligence (AI), often require deep technical expertise—making innovation slow, costly and inaccessible to those without specialized skills.

The Complexity Barrier in AI Adoption​


As we move through 2025, the barriers to AI adoption have shifted from hardware limitations to more fundamental challenges. According to Rupert Menezes, Field CTO at VAST Data, “The biggest bottlenecks to AI adoption are no longer just the availability of chips or supercomputer power, but roadblocks related to skills, data access, and costs.” Unlike traditional systems, AI requires expertise across multiple disciplines—infrastructure, DevOps, data engineering and compliance—areas that typically operate independently from one another. This complexity creates a significant hurdle for organizations wanting to leverage AI’s transformative potential.

What if deploying AI solutions truly could be as intuitive and universally accessible as playing with LEGO bricks? This is precisely the promise of the Model Context Protocol (MCP) and Agent-to-Agent (A2A) communications in today’s AI-driven landscape.

Understanding Model Context Protocol (MCP)​


The Model Context Protocol (MCP) provides structured and standardized ways for AI models to describe their capabilities, limitations and optimal use cases. Think of MCP as the detailed instruction booklet you find in every Lego box, clearly communicating how each component should fit together for optimal results. In practical terms, MCP helps businesses understand and trust their AI tools by outlining clear guidelines on integrating these sophisticated technologies into various workflows.

As described by experts in the field, MCP acts like a “USB-C port for AI,” providing a single, standardized way for AI models to connect with business tools such as CRM systems, project management software and databases without requiring custom coding for each integration. This standardization dramatically reduces the complexity and uncertainty surrounding AI integration, enabling organizations to experiment confidently, deploy quickly and maximize the return on their AI investments.

MCP enables AI models to autonomously discover and utilize available tools, dynamically establish interaction protocols as needed and maintain continuity of context throughout ongoing engagements. This capability transforms how businesses approach AI implementation, making it accessible even to teams without specialized technical expertise.

The Power of Agent-to-Agent (A2A) Interoperability​


Complementing MCP is the Agent-to-Agent (A2A) protocol, designed explicitly to enable different AI-driven systems or agents to seamlessly communicate and collaborate, regardless of their creators or underlying technologies. While MCP connects AI to tools, A2A connects specialized AI assistants to each other, creating a network of AI agents that can work together to solve complex problems.

A2A initiatives establish universal interoperability standards, enabling AI agents to efficiently share data, coordinate tasks and collectively solve complex problems. This eliminates the need for extensive custom coding or IT oversight, further streamlining the process of integrating advanced AI capabilities into everyday business functions.

When MCP and A2A combine forces, your personal assistant employs A2A to collaborate with a network of specialized AI agents, each of which leverages MCP to seamlessly access and interact with the precise tools required for their tasks. The result is a network of AI assistants, each with their own specialized capabilities, all working together on your behalf, like having both a team of expert consultants (A2A) and giving each consultant their own specialized equipment (MCP).

Democratizing AI Innovation​


Why are these advancements so transformative? Primarily, they democratize innovation and accelerate business value derived from AI investments. With MCP and A2A, roles traditionally viewed as non-technical—such as business analysts, marketing specialists or finance professionals—can now directly leverage sophisticated AI functionalities.

Making AI tools, platforms and capabilities available to organizations of all sizes—including startups, small businesses and mid-market firms—levels the playing field previously dominated by large enterprises. As innovative solutions reduce the need for technical expertise, excessive costs and specialized training, every company gains the ability to harness automation, analytics and innovation for competitive advantage.

This accessibility is particularly important as AI adoption continues to surge globally. According to data presented by AltIndex.com , global AI adoption is expected to jump by another 20% and hit 378 million users in 2025. The same report shows that 78% of global companies report using AI in their business, with 71% of companies having reported using generative AI in at least one business function within their organization.

The intuitive, UI-driven abstraction these standards support means that individuals closest to real-world business problems can actively participate in AI-driven innovation without needing extensive technical training. This democratization is transforming how businesses approach AI implementation, making it a practical, fast and cost-effective solution—even for non-technical founders and traditional industries.

Practical AI-Driven Use Cases​

Marketing and Customer Sentiment​


Consider a marketing team aiming to deeply understand customer sentiment. Traditionally, deploying sentiment analysis involved significant IT resources, extensive coding and time-consuming integration processes. Now, using MCP and A2A protocols, the marketing team can autonomously select and deploy an AI-powered sentiment analysis tool, integrating it effortlessly into their existing platforms.

In this scenario, the marketing team does not need to understand the technical complexities of AI models or data integration. Instead, they can focus on what they do best— interpreting customer insights and crafting effective marketing strategies. They can rapidly extract valuable insights to immediately enhance customer engagement and experience, all without writing a single line of code.

Finance and Predictive Analytics​


Similarly, imagine your finance department looking to improve forecasting accuracy. Predictive analytics, historically seen as technically demanding and resource-intensive, becomes instantly accessible. Thanks to MCP and A2A standards, finance professionals can quickly incorporate advanced predictive models into their regular workflows, dramatically improving strategic decision-making and long-term planning.

In a real-world implementation, financial services companies are using these protocols to link transaction data, fraud detection models and banking APIs. When a fraud agent detects a suspicious pattern, it uses MCP to pull real-time transaction history and collaborates via A2A with a customer service agent to verify activity. This seamless integration and collaboration between different AI systems significantly enhances the efficiency and effectiveness of fraud detection and prevention.

Accelerating AI Deployment and Value​


Moreover, this accessibility and ease of use significantly reduce the typical timelines associated with deploying AI solutions. Companies no longer must invest months or even years in extensive technical training or prolonged implementation projects. Instead, with clear guidelines from MCP and smooth interoperability provided by A2A, they can quickly prototype, test and scale AI-powered initiatives.

This agility not only accelerates innovation but also rapidly amplifies the tangible business value derived from AI. According to an IDC study , 92% of successful AI deployments deliver a positive return on investment within 12 months, with 40% of organizations reporting a positive return within just 6 months. On average, businesses report a return of 3.5 times their investment in AI, with leading companies achieving a 13% ROI on AI projects.

The cost benefits of implementing AI are substantial. Research from the Boston Consulting Group suggests that AI-driven automation can reduce operational costs by up to 20-30% in certain sectors, across several key business use cases. Additionally, a report by Deloitte emphasizes how AI reduces human error in financial forecasting and reporting, potentially saving businesses millions annually. According to a study from PwC , AI can reduce resource wastage by up to 25% in sectors like retail and manufacturing , improving supply chain efficiency.

At Progress, we are committed to breaking down barriers to AI adoption , so powerful technologies become accessible and practical for everyone, not just technical specialists. By championing the adoption of MCP and A2A protocols as well as other standards and innovations, we empower businesses to swiftly unlock and maximize the value of their AI investments.

Building a Simpler, More Innovative and Connected Future​


The future we are building together is not about complexity—it is about connectivity, simplicity and empowering every individual within an organization to innovate effortlessly. Just like assembling LEGO bricks, the goal is to empower all team members to contribute creatively and meaningfully, rapidly constructing remarkable AI solutions that efficiently and effectively solve real-world business challenges.

As we look ahead, the combination of MCP and A2A protocols represents a significant step forward in making AI truly accessible and valuable for businesses of all sizes. By standardizing how AI systems communicate with tools and with each other, these protocols are removing the technical barriers that have historically limited AI adoption.

The real power of these protocols lies in their ability to create a more inclusive AI ecosystem—one where technical expertise is no longer a prerequisite for innovation. As more businesses adopt these standards, we can expect to see a new wave of AI-driven solutions emerging from unexpected places, as non-technical teams find new ways to leverage AI to solve their unique challenges.

In this new landscape, the most successful organizations will be those that embrace these protocols and empower their teams to experiment, innovate and collaborate using AI. The future of AI is not just about advanced technology—it is about making that technology accessible, understandable and valuable to everyone.

For more information on Progress’ AI innovations, visit our AI Solutions page.

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