Kremena Hagen
New Member
Kremena Hagen
605 Denoyer Trail
Wheeling, IL 60090
(708) 362 1025
shagen21@comcast.net
Objective
Innovative, hardworking, and conscientious Applications Developer/Analyst is seeking an opportunity to demonstrate outstanding project leadership, systems analysis and design, documentation, programming, testing, implementation, end-user training, and on-going support of all application systems used in her area of responsibility.
Summary Of Professional Experience
* Progress Database Programming: design, development, testing, implementation, and modification.
* Expertise in QAD MFG/PRO customization and business application.
* Competency in Navision, PeopleSoft, Get Paid and Oracle 11i Applications.
* Advance programming in C, C++, Java, Swing, VB (COM, OLE), Java Script, Oracle PL/SQL, and MS Access.
* FrontPage, HTML, DHTML, Dreamweaver, Fireworks, Flash, PHP.
* Network Programming (sockets, TCP and UDP Client and Server implementation).
* Experience with monitoring, maintaining, configuring, and analyzing the function and performance of: Novell NetWare, Windows NT, 2000, Linux, and Unix servers and Citrix Metaframe.
* Hardware and Software Installations, configuring routers and switches (Cisco 7000, 5000, etc)
* Strong knowledge and experience in Design Techniques (UML, DFD, ERD).
* A thorough understanding and experience in the software development lifecycle (SDLC) including analysis, design, development, quality assurance testing, implementation, version control and change management.
* Provided telephone technical support and on-site individual and group training.
* Other Software experience and support include: MS Office, Project, Visio, Myriad.
* Other experience includes financial and business analysis, order management, sourcing, manufacturing, staff supervision, and proven project management experience.
Work Experience
Ingersoll-Rand, Dor-O-Matic Division 08/2002 - Present
Applications Developer/Analyst Harwood Height, IL
* Extensive programming with Progress to customize MFG/PRO and Procon rule-based Configurator.
* Support MFG/PRO and Procon, improve coding and functionality to drive change and efficiencies within the business.
* Close relationship with the business community to anticipate future information needs and incorporate them into the design process of systems. Responsible for analyzing business requests, clarifying business requirements, designing a system solution, creating functional specifications, and writing code.
* Project leadership and management for Procon Configurator to Elumatec SBZ machines integration.
* Designed and developed of in-house Web-Based Quoting Application that is integrated with MFG/PRO ERP system.
* Project leadership and management for the Implementation of MFG/PRO to 5 branches: system set-up, reengineered processes for branch locations, created tutorials, provided on-site training and support.
* Created MFG/PRO interfaces with applications such as web-based quoting tool, AS400 procurement application, faxing software, corporate Global Data Warehouse, and Oracle 11i
Finance consolidation.
* Work within existing boundaries of MFG/PRO to automate various repetitive processes.
Highlights:
· Engineering - Reuse of existing configurations resulting in 2000 man-hour/year reduction
· Branch Accounting process automations - resulting in elimination of one FT temp position need.
· Custom in-house development within MFG/PRO of Order Tracking Tool for Special Engineered orders
· Customer Service automation - customer order faxing and due date SO revisions eliminating unnecessary faxing, re- faxing, and exponential data entry, a large frustration for CSRs.
· Reports for factory efficiency improvements.
* Created and implemented extensive list of Sarbanes-Oxley procedures with aggressive deadlines in accordance with Sarbanes-Oxley requirements.
* IT Leadership, Supervision, Administration, and Budgeting for IR Dor-O-Matic Division.
John Crane, Inc. 01/2001 - 07/2002
IT Technical Support Morton Grove, IL
* Implemented Posix build scripts and performed UNIX admin tasks.
* Implemented backup and recovery routines.
* Assisted in database design;
* Automated various processes using VB and C/C++.
* Worked extensively with QAD's ERP system Mfg/Pro.
* Worked with the IS and user community to test and document the complete functionality of programs and systems to meet the business needs.
* Developed detailed functional design specifications to be used in the coding and testing of MFG/PRO programs.
* Tracked, documented and analyzed business and technical issues, which arise during system development and implementation and drive them to resolution.
* Worked with application designers, developers and deployment team throughout implementation to ensure previously documented and approved business requirements are fulfilled and system operates as per the approved design.
* Develop, define and execute test scripts.
* Organized programs and documentation to allow for future support and the creation of training materials.
* Help desk support for employees with MFG/PRO, MS Office and other business applications;
* Computer upgrades, hardware and software installations;
John Crane, Inc. 01/2000 - 01/2001
Finance Morton Grove, IL
* Worked extensively with different modules in Mfg/Pro to extract data for various financial projects.
* Assisted in the preparation of reports, graphs, and forecasts and the analysis of trends affecting various financial activities.
* Gained experience with standard costing, bill of materials, and physical inventory valuations.
Education
DePaul University
In the process of obtaining Masters Degree in E-Commerce
DePaul University
BS in Computer Science and Telecommunications GPA 3.97 / 4.0
School Of Computer Science Top Honor at DePaul University (2001, 2002).
The College of North West London Associate Degree in Business and Finance GPA 4.00 / 4.0
Valedictorian - The College of North West London (1996).
Summary of qualifications
* Confident in my abilities to listen, fine tune problems, and translate them into meaningful and workable solutions.
* Multi-task and bi-directional skills together with a highly technical background enable me to scan the surface to assess information quickly and accurately.
* Dedicated employee, learn exceptionally fast, willing to provide services outside direct responsibility area.
* Proven ability to work in a diverse team environment and to form effective relationships within teams.
* Foresees and adapts to change quickly. Anticipate and adjust promptly to shifting technologies.
605 Denoyer Trail
Wheeling, IL 60090
(708) 362 1025
shagen21@comcast.net
Objective
Innovative, hardworking, and conscientious Applications Developer/Analyst is seeking an opportunity to demonstrate outstanding project leadership, systems analysis and design, documentation, programming, testing, implementation, end-user training, and on-going support of all application systems used in her area of responsibility.
Summary Of Professional Experience
* Progress Database Programming: design, development, testing, implementation, and modification.
* Expertise in QAD MFG/PRO customization and business application.
* Competency in Navision, PeopleSoft, Get Paid and Oracle 11i Applications.
* Advance programming in C, C++, Java, Swing, VB (COM, OLE), Java Script, Oracle PL/SQL, and MS Access.
* FrontPage, HTML, DHTML, Dreamweaver, Fireworks, Flash, PHP.
* Network Programming (sockets, TCP and UDP Client and Server implementation).
* Experience with monitoring, maintaining, configuring, and analyzing the function and performance of: Novell NetWare, Windows NT, 2000, Linux, and Unix servers and Citrix Metaframe.
* Hardware and Software Installations, configuring routers and switches (Cisco 7000, 5000, etc)
* Strong knowledge and experience in Design Techniques (UML, DFD, ERD).
* A thorough understanding and experience in the software development lifecycle (SDLC) including analysis, design, development, quality assurance testing, implementation, version control and change management.
* Provided telephone technical support and on-site individual and group training.
* Other Software experience and support include: MS Office, Project, Visio, Myriad.
* Other experience includes financial and business analysis, order management, sourcing, manufacturing, staff supervision, and proven project management experience.
Work Experience
Ingersoll-Rand, Dor-O-Matic Division 08/2002 - Present
Applications Developer/Analyst Harwood Height, IL
* Extensive programming with Progress to customize MFG/PRO and Procon rule-based Configurator.
* Support MFG/PRO and Procon, improve coding and functionality to drive change and efficiencies within the business.
* Close relationship with the business community to anticipate future information needs and incorporate them into the design process of systems. Responsible for analyzing business requests, clarifying business requirements, designing a system solution, creating functional specifications, and writing code.
* Project leadership and management for Procon Configurator to Elumatec SBZ machines integration.
* Designed and developed of in-house Web-Based Quoting Application that is integrated with MFG/PRO ERP system.
* Project leadership and management for the Implementation of MFG/PRO to 5 branches: system set-up, reengineered processes for branch locations, created tutorials, provided on-site training and support.
* Created MFG/PRO interfaces with applications such as web-based quoting tool, AS400 procurement application, faxing software, corporate Global Data Warehouse, and Oracle 11i
Finance consolidation.
* Work within existing boundaries of MFG/PRO to automate various repetitive processes.
Highlights:
· Engineering - Reuse of existing configurations resulting in 2000 man-hour/year reduction
· Branch Accounting process automations - resulting in elimination of one FT temp position need.
· Custom in-house development within MFG/PRO of Order Tracking Tool for Special Engineered orders
· Customer Service automation - customer order faxing and due date SO revisions eliminating unnecessary faxing, re- faxing, and exponential data entry, a large frustration for CSRs.
· Reports for factory efficiency improvements.
* Created and implemented extensive list of Sarbanes-Oxley procedures with aggressive deadlines in accordance with Sarbanes-Oxley requirements.
* IT Leadership, Supervision, Administration, and Budgeting for IR Dor-O-Matic Division.
John Crane, Inc. 01/2001 - 07/2002
IT Technical Support Morton Grove, IL
* Implemented Posix build scripts and performed UNIX admin tasks.
* Implemented backup and recovery routines.
* Assisted in database design;
* Automated various processes using VB and C/C++.
* Worked extensively with QAD's ERP system Mfg/Pro.
* Worked with the IS and user community to test and document the complete functionality of programs and systems to meet the business needs.
* Developed detailed functional design specifications to be used in the coding and testing of MFG/PRO programs.
* Tracked, documented and analyzed business and technical issues, which arise during system development and implementation and drive them to resolution.
* Worked with application designers, developers and deployment team throughout implementation to ensure previously documented and approved business requirements are fulfilled and system operates as per the approved design.
* Develop, define and execute test scripts.
* Organized programs and documentation to allow for future support and the creation of training materials.
* Help desk support for employees with MFG/PRO, MS Office and other business applications;
* Computer upgrades, hardware and software installations;
John Crane, Inc. 01/2000 - 01/2001
Finance Morton Grove, IL
* Worked extensively with different modules in Mfg/Pro to extract data for various financial projects.
* Assisted in the preparation of reports, graphs, and forecasts and the analysis of trends affecting various financial activities.
* Gained experience with standard costing, bill of materials, and physical inventory valuations.
Education
DePaul University
In the process of obtaining Masters Degree in E-Commerce
DePaul University
BS in Computer Science and Telecommunications GPA 3.97 / 4.0
School Of Computer Science Top Honor at DePaul University (2001, 2002).
The College of North West London Associate Degree in Business and Finance GPA 4.00 / 4.0
Valedictorian - The College of North West London (1996).
Summary of qualifications
* Confident in my abilities to listen, fine tune problems, and translate them into meaningful and workable solutions.
* Multi-task and bi-directional skills together with a highly technical background enable me to scan the surface to assess information quickly and accurately.
* Dedicated employee, learn exceptionally fast, willing to provide services outside direct responsibility area.
* Proven ability to work in a diverse team environment and to form effective relationships within teams.
* Foresees and adapts to change quickly. Anticipate and adjust promptly to shifting technologies.