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dubosegriffin
Guest
Good Morning, I am trying to find the best way to direct a client. They are leaving our software solution and want to export all their data out of the system. This includes file upload documents and images. I am very familiar with the system backup file and can download all the file upload documents from our S3 bucket. Here is where I am getting stuck and hence my questions. 1. Can the system backup file specifically all the CSV files be used to import the data and relationships into another system (not rollbase or a progress system)? 2. If yes to question #1, how do I re-attach, re-link, reestablish the relationship between the file upload documents and the database record? I have looked through most of the csv files and I do not see a column anywhere that references back to the file upload documents. 3. If no to question #1 (and therefore question #2 is obsolete), how can a client extract all of their data out of the system in a way to (1) maintain the relationships between objects and records and (2) link each record to all associated file upload documents. Their file uploads comprise about 1.4 GB of data so this is very important for me to understand on behalf of the client. Thank you, DuBose
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