V
Vasantha
Guest
Hi Tehila, Follow the below steps and let me know whether you are able to change the 'From' email address. Go to Email Server Settings.This page enables you to set up and test custom email server settings for all users in your tenant 1. Select 'Use Following Email Server' to set up custom email server settings. By default, 'Use Default Settings' is selected, which uses the email server settings set by the administrator of the master tenant. 2. Edit the following custom email server settings: Host Name, Port Number, Encryption (select None if your email server is not enabled for SSL & TLS encryption), User Name (Email ID), Password (Email password), and a default Auto-Reply Address. This email address is used for all email communication in your tenant. For example, if you have set mycompany@mydomain.com as your custom email address, and if a user in your tenant, with myuser@mydomain.com email address, creates an email trigger to communicate with your clients, then your clients receive an email from mycompany@mydomain.com as opposed to myuser@mydomain.com. To allow your users to communicate using their email addresses (in the previous example, myuser@mydomain.com), you must select the Allow Per User Account check box. After this check box is selected, all the users in your tenant can configure their personal email from their Personal Setup page. 3. Test your email server settings by specifying a sample email address and then clicking Test Settings to see if a sample email message is received at the specified email address. A pop-up dialog appears, if the message was received successful, select 'Message Was Received in Mailbox' to enable the 'Save' option else reconfigure your email server settings and try again. 4. Click Save. Thanks Vasantha
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