D
dbeavon
Guest
Thanks for the feedback. How long has the free version of ProTop been available? Some of our OE administration scripts and tools are 15-20 years old ; we do quite a lot with promon, and "glance" in hp-ux. It wouldn't surprise me that we haven't looked at ProTop yet, if it is a new offering (less than 5 years old). Our goal is to make simple problems easier to troubleshoot (the simple problems are the vast majority of the types of problems that "bite" us regularly in OpenEdge). Examples of relatively simple problems are long running transactions, high connection counts, high I/O, record locking contention, etc. We'd like these types of things to be highly visible ("point-and-click") for "non-DBA" types of people. I think that one of the challenges we're running into with OEE is the use of its internal VST's. We've never had much luck using them directly, and I thought that OEE would do a better job of "making sense of them" and it would be able to extract real information from them in a reasonable way. However, it is possible that the underlying problem wasn't *only* to do with the VST's; but perhaps there were also some HP-UX specific factors involved. I find it hard to believe that ProTop would do a better job with the OE VST's than OEE does (unless it simple knows to avoid certaion of them as much as possible). I suspect your ProTop is a great product, and we might take a look at it. At this point it won't take much to convince me that your stuff will work better than OEE. It is somewhat of a surprise that Progress can't provide a better management experience for its database. I understand that a number of years ago we had purchased "OEM" and tried to use it for a while (on HP-UX), only to find that it created a lot more problems than it solved. So we had to give up on it and uninstalled/discontinued using it. I was hoping that some of those "kinks" were ironed out by now, or that they didn't apply to the "free" OEE.
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