M
mpiscoso@gmail.com
Guest
With the example that you noted, it doesn't seem to state the type of relationship the objects involved have with each other. I can only assume that the relationship is 1 Room : Many reservations and multiple reservations were selected and the Send To action performed (using the screenshots as reference). But, using your current setup as the case in point, in comparison to the example: you are performing the action on the Room object and not the Reservations object. You are coming from the One-side of the relationship (Campaigns) and I believe that you will never be able to target a specific contact since they will always be treated as many contacts - hence, no return/resolving of tokens when you use the tokens from the contact object - Unless you place the tokens within a LOOP begin & end sequence or use some other method to target your related contacts' data. Noting that : I will more than likely have a similar problem if I were to send the email from the Contacts. I think you might be mistaken. Since on the Contact side of things there is always just One Campaign (since you stated the relationship is 1 Campaign : Many Contacts) where I believe you should be able to pull in the related Campaign's data when you use its tokens from the Contact perspective. For the case in point, I think it is intended. If you try coming in from the Contact side I believe that you should always have values for your related campaign's tokens, if you don't get any, I would call that a bug, but again, from the Campaign side, I think you won't be able to get any values off of the Contact tokens since they would always be treated as a "many" entity and never a specific contact. Hope this helps.
Continue reading...
Continue reading...