[progress Communities] [progress Openedge Abl] Forum Post: Automatically Create Record When...

  • Thread starter Thread starter Ramon Schouten
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Ramon Schouten

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Hi there, I was wondering if Rollbase has a function to view a mailbox and automatically create records, based on newly received e-mails. We are using a Service Support application in Rollbase. We log all our support cases there as a record and update this record, whenever we have send a mail or had contact with the owner of the case. What we are trying to accomplish is that our Mailbox will be "watched" and when a new e-mail is received in this mailbox, we would like Rollbase to automatically create a record in the Service Support application (log a case). Kind regards, Ramon Schouten

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