PASOE - Access files on a mapped drive

[Robert_Wilson]

Hey Guys,

Just looking for a pointer on the best way to handle this. We have a general storage drive mapped on all our machines which a lot of our attachment paths point to and it seems that PAS has trouble viewing mapped drives due to mapped drives being user specific on windows. I have the admin service running as a specific windows user.

I think I'm just missing some setting potentially but any help or pointers on the best way to access mapped drives through PAS would be appreciated.

Thanks,
Robert.

 

[Rob Fitzpatrick]

A mapped drive is just a drive letter assigned (per user, as you said) to a UNC path. Can you not access the files using the UNC path rather than the mapped drive?

 

[Robert_Wilson]

Yeah I've done that as a work around now, this arrises from our client storing all file paths in the database to the centralised drive which mapped rather than using the UNC path.

Ideally I would like to just read this and access directly

 

[peterjudge]

How is the PASOE instance started? Under which user?

 

[Robert_Wilson]

The admin service is started under our main user which is logged into the server and PASOE its started directly through explorer.

 

[jdpjamesp]

Drive mappings on Windows are a nightmare. IIRC, even if you change the user to one that has the drive mapped it won't necessarily be available to PASOE due to the way Windows handles "security". Using the UNC path is the way forward. I suppose you could create config in the database to translate mapped drives to UNC paths if you need to keep the drive mapping in the data.