Forum Post: Support Link Authentication Error - System Wide Or My Problem

  • Thread starter Thread starter Simon L. Prinsloo
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Simon L. Prinsloo

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Good morning I can successfully log into SupportLink, but when I select "Log/Manage a support case" I get a Salesforce Single Sign-On error. Is this problem isolated to me or is it a general failure? The message on the page reads: Your login attempt using single sign-on with an identity provider certificate has failed. Please contact your salesforce.com administrator for more information. Regards Simon

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