Forum Post: Move User To Customer Issue?

  • Thread starter Thread starter mihai_neagoe
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mihai_neagoe

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Hi, I am using Rollbase Private Cloud and I want to use a user that was created in the master zone in the customer zone. I have deleted the user from master zone and created it in the Customer. The loginName is important as it is used by the application. The problem is that I cannot login anymore using that loginName. I receive an error on login that the user/password is not correct. For the Customer we use an autmatic login so the password is not relevant. Is it possible that the user with loginName still has a check for the password? Or that the loginName is still linked to the master zone? Thank you, Mihai

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