Forum Post: Gui Client Session Disconnected Abnormally From Db After Idling For Some Time

  • Thread starter Thread starter Tai Li
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Tai Li

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Hi guys, My client recently setup a client/server model. Some while later (after 2 weeks) they have been encountering some intermittent issue whereby their GUI client will be disconnected abnormally from OE DB. This symptom may not only happen during idling, but also when in the amid of using the GUI client. Though the GUI client session was disconnected, the connection is still shown as connected when using PROMON, and will need to be manually disconnected. Their GUI client was installed onto their users computer (Windows 7) individually and OE DB installed onto cloud VM server (Windows Server 2008). GUI client is not connected to OE DB through VPN. Both users computer and server are installed with OE10.2B00 (no patch). VMware 5.5 installed on server and is compatible with OE10.2B as stated in PKB: 40717 . So far from the PKB, I found this article ( PKB: 61204 ) relating to Windows Interrupt Moderation, but is regarding impacts on network performance. Anyone encounters this issue before? Please advise. Thank you. Regards, Tai Li

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