Forum Post: Feedback on support case

  • Thread starter Thread starter Jens Dahlin
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Jens Dahlin

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Trying to convince support that there's a bug in 11.4, but I thought I'd get some feedback here before trying to escalate the error: When calling a HTTPS based web service under certain conditions (missing root certificate) the client first produces a number of errors and then it crashes (prowin32.exe has stopped working) because of unhandled exceptions. Support tells me that is excepted behavior. Installing the correct root certificate solves the actual problem but I think a crash is a bad way to handle it. Should I try to convince support that this is an actual bug?

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