Error Logging Into EB DBs

bill.hill

New Member
Hello Everyone,

The company I work for just upgraded to the QAD EB (from 8.6E) and we're having a really annoying issue. One of our employees is unable to connect to the DBs, while everyone else can. The error he gets is:

** Starting position for SUBSTRING, OVERLAY, etc. must be 1 or greater. (82)

I checked the progress documentation and this is the explaination for the error:

The SUBSTRING, OVERLAY, etc, functions require that the start position (second arguement) be greater than or equal to 1.

He can log into the DBs when he uses someone elses system login. Oh yeah, I guess it is important to say we're using Solaris 7 to run the system. There was no problem with the previous version, just this one... and just his account. Thanks for your help.

~Bill
 
Bill,

Try reloading msg_mstr.d, and also creating new usr_mstr.d record for the user in question using user maintenance.

Good Luck.

Kishor.


bill.hill said:
Hello Everyone,

The company I work for just upgraded to the QAD EB (from 8.6E) and we're having a really annoying issue. One of our employees is unable to connect to the DBs, while everyone else can. The error he gets is:

** Starting position for SUBSTRING, OVERLAY, etc. must be 1 or greater. (82)

I checked the progress documentation and this is the explaination for the error:

The SUBSTRING, OVERLAY, etc, functions require that the start position (second arguement) be greater than or equal to 1.

He can log into the DBs when he uses someone elses system login. Oh yeah, I guess it is important to say we're using Solaris 7 to run the system. There was no problem with the previous version, just this one... and just his account. Thanks for your help.

~Bill
 
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