Database disconnect

[Ramachandra C N]

Hi all,We are using MFG/Pro 8.6D and Progress 8.2C is installed in windows 2003server.Users are suddenly disconnect from server, giving following errorSYSTEM ERROR: I/O error 0 in readfrmb, ret 0, file 7(srt), addr 36374722.(290)After this all user process will hang, and not able to do the transaction. Then we need to restart the database, then only users can do thetransactions.Let any one can help in this regard.Thanks in advance.Ramachandra

 

[taqvia]

It seems to be a hardware issue . Faulty Disk or controller when the specific address was being read.
Involve your hardware team to have a quich check mean while a DB scan can also be inititated for data corruption.

Arshad

 

[Ramachandra C N]

Hardware team checked the hard disk, there is no problem. Same time we installed the database to win 2000 server. In new installation also users are disconnecting.

In database .lg file following error is appearing when ever user get disconnected.

SYSTEM ERROR: I/O error 0 in readfrmb, ret 0, file 7(srt), addr 36245723.
(290)

Begin transaction backout. (2252)
3: Transaction backout completed. (2253)
3: Stopped. (2520)
3: Started on port 3011 using TCP, pid 6028. (5646)

Thanks for your suggestion.


Ramachandra

 

[TomBascom]

Virus scanners and windows backup programs are notoriously unfriendly to Progress. One possibility, for instance, is that a virus scanner locked the SRT file while Progress needed it.