One of our Customers has a AXP unix box as a Database server with two Windows 2000 Terminal servers for remote users to connect and run our progress product in application mode. The users are getting logged out of Progress at various points of the application on the Terminal Server (this does not happen to local users running Progress). We have noticed several protrace files in the working directory on both the terminal servers with the contents listed below.
Looking at the <dbname>.lg at the time the protrace file was created, I can see that there is a user on the Terminal Server that has been Terminated abnormally (error 794), but we are positive that we did not reset them on the Terminal server nor through promon.
Last night I ran all the windows updates and re-installed Progress to see if this would make a difference, but unfortunately it has not.
//=====================================================
PROGRESS stack trace as of Wed Feb 02 09:16:49 2005
//=====================================================
Exception code: C0000005 ACCESS_VIOLATION
Fault address: 101FF540 01:001FE540 C:\Program Files\PROGRESS\bin\prow32.dll
Registers:
EAX:00000000
EBX:00000000
ECX:10484068
EDX:FFFFF000
ESI:001337E5
EDI:0006E2E4
CS:EIP:001B:101FF540
SS:ESP:0023:0012F850 EBP:0012F8D8
DS:0023 ES:0023 FS:003B GS:0000
Flags:00010202
Call Stack:
Address Frame
101FF540 0012F8D8 0001:001FE540 C:\Program Files\PROGRESS\bin\prow32.dll
101FF1F6 0012F900 0001:001FE1F6 C:\Program Files\PROGRESS\bin\prow32.dll
10226F2B 0012F910 0001:00225F2B C:\Program Files\PROGRESS\bin\prow32.dll
101FDCEF 0012F934 0001:001FCCEF C:\Program Files\PROGRESS\bin\prow32.dll
1020AEC2 0012F9D0 0001:00209EC2 C:\Program Files\PROGRESS\bin\prow32.dll
10209A33 0012FA14 0001:00208A33 C:\Program Files\PROGRESS\bin\prow32.dll
1020891F 0012FABC 0001:0020791F C:\Program Files\PROGRESS\bin\prow32.dll
10207CB1 0012FAEC 0001:00206CB1 C:\Program Files\PROGRESS\bin\prow32.dll
101087B0 0012FB40 0001:001077B0 C:\Program Files\PROGRESS\bin\prow32.dll
100F423F 0012FB58 0001:000F323F C:\Program Files\PROGRESS\bin\prow32.dll
1021AFD8 0012FBC4 0001:00219FD8 C:\Program Files\PROGRESS\bin\prow32.dll
1026FD32 0012FBE8 0001:0026ED32 C:\Program Files\PROGRESS\bin\prow32.dll
10260C57 0012FC48 0001:0025FC57 C:\Program Files\PROGRESS\bin\prow32.dll
1026F8F8 0012FC68 0001:0026E8F8 C:\Program Files\PROGRESS\bin\prow32.dll
10267680 0012FCA4 0001:00266680 C:\Program Files\PROGRESS\bin\prow32.dll
1026F8F8 0012FCC4 0001:0026E8F8 C:\Program Files\PROGRESS\bin\prow32.dll
1030BC25 0012FCE4 0001:0030AC25 C:\Program Files\PROGRESS\bin\prow32.dll
1030B1FE 0012FD28 0001:0030A1FE C:\Program Files\PROGRESS\bin\prow32.dll
10309A54 0012FD50 0001:00308A54 C:\Program Files\PROGRESS\bin\prow32.dll
1032FABF 0012FD80 0001:0032EABF C:\Program Files\PROGRESS\bin\prow32.dll
101A528C 0012FDD4 0001:001A428C C:\Program Files\PROGRESS\bin\prow32.dll
10190D79 0012FDE0 0001:0018FD79 C:\Program Files\PROGRESS\bin\prow32.dll
101FA89F 0012FE64 0001:001F989F C:\Program Files\PROGRESS\bin\prow32.dll
10110257 0012FEC0 0001:0010F257 C:\Program Files\PROGRESS\bin\prow32.dll
1030BBB3 0012FECC 0001:0030ABB3 C:\Program Files\PROGRESS\bin\prow32.dll
1001B2E9 0012FED8 0001:0001A2E9 C:\Program Files\PROGRESS\bin\prow32.dll
10006953 0012FF08 0001:00005953 C:\Program Files\PROGRESS\bin\prow32.dll
10050B0C 0012FF1C 0001:0004FB0C C:\Program Files\PROGRESS\bin\prow32.dll
00401008 0012FF24 0001:00000008 C:\Program Files\PROGRESS\bin\prowin32.exe
00401148 0012FFC0 0001:00000148 C:\Program Files\PROGRESS\bin\prowin32.exe
7C59893D 0012FFF0 ProcessIdToSessionId+17D
//=====================================================
PROGRESS stack trace as of Wed Feb 02 09:16:54 2005
//=====================================================
Exception code: C0000005 ACCESS_VIOLATION
Fault address: 101FF540 01:001FE540 C:\Program Files\PROGRESS\bin\prow32.dll
Registers:
EAX:00000000
EBX:00000000
ECX:10484068
EDX:FFFFF000
ESI:001337E5
EDI:0006E2E4
CS:EIP:001B:101FF540
SS:ESP:0023:0012F850 EBP:0012F8D8
DS:0023 ES:0023 FS:003B GS:0000
Flags:00010202
Call Stack:
Address Frame
101FF540 0012F8D8 0001:001FE540 C:\Program Files\PROGRESS\bin\prow32.dll
101FF1F6 0012F900 0001:001FE1F6 C:\Program Files\PROGRESS\bin\prow32.dll
10226F2B 0012F910 0001:00225F2B C:\Program Files\PROGRESS\bin\prow32.dll
101FDCEF 0012F934 0001:001FCCEF C:\Program Files\PROGRESS\bin\prow32.dll
1020AEC2 0012F9D0 0001:00209EC2 C:\Program Files\PROGRESS\bin\prow32.dll
10209A33 0012FA14 0001:00208A33 C:\Program Files\PROGRESS\bin\prow32.dll
1020891F 0012FABC 0001:0020791F C:\Program Files\PROGRESS\bin\prow32.dll
10207CB1 0012FAEC 0001:00206CB1 C:\Program Files\PROGRESS\bin\prow32.dll
101087B0 0012FB40 0001:001077B0 C:\Program Files\PROGRESS\bin\prow32.dll
100F423F 0012FB58 0001:000F323F C:\Program Files\PROGRESS\bin\prow32.dll
1021AFD8 0012FBC4 0001:00219FD8 C:\Program Files\PROGRESS\bin\prow32.dll
1026FD32 0012FBE8 0001:0026ED32 C:\Program Files\PROGRESS\bin\prow32.dll
10260C57 0012FC48 0001:0025FC57 C:\Program Files\PROGRESS\bin\prow32.dll
1026F8F8 0012FC68 0001:0026E8F8 C:\Program Files\PROGRESS\bin\prow32.dll
10267680 0012FCA4 0001:00266680 C:\Program Files\PROGRESS\bin\prow32.dll
1026F8F8 0012FCC4 0001:0026E8F8 C:\Program Files\PROGRESS\bin\prow32.dll
1030BC25 0012FCE4 0001:0030AC25 C:\Program Files\PROGRESS\bin\prow32.dll
1030B1FE 0012FD28 0001:0030A1FE C:\Program Files\PROGRESS\bin\prow32.dll
10309A54 0012FD50 0001:00308A54 C:\Program Files\PROGRESS\bin\prow32.dll
1032FABF 0012FD80 0001:0032EABF C:\Program Files\PROGRESS\bin\prow32.dll
101A528C 0012FDD4 0001:001A428C C:\Program Files\PROGRESS\bin\prow32.dll
10190D79 0012FDE0 0001:0018FD79 C:\Program Files\PROGRESS\bin\prow32.dll
101FA89F 0012FE64 0001:001F989F C:\Program Files\PROGRESS\bin\prow32.dll
10110257 0012FEC0 0001:0010F257 C:\Program Files\PROGRESS\bin\prow32.dll
1030BBB3 0012FECC 0001:0030ABB3 C:\Program Files\PROGRESS\bin\prow32.dll
1001B2E9 0012FED8 0001:0001A2E9 C:\Program Files\PROGRESS\bin\prow32.dll
10006953 0012FF08 0001:00005953 C:\Program Files\PROGRESS\bin\prow32.dll
10050B0C 0012FF1C 0001:0004FB0C C:\Program Files\PROGRESS\bin\prow32.dll
00401008 0012FF24 0001:00000008 C:\Program Files\PROGRESS\bin\prowin32.exe
00401148 0012FFC0 0001:00000148 C:\Program Files\PROGRESS\bin\prowin32.exe
7C59893D 0012FFF0 ProcessIdToSessionId+17D
Looking at the <dbname>.lg at the time the protrace file was created, I can see that there is a user on the Terminal Server that has been Terminated abnormally (error 794), but we are positive that we did not reset them on the Terminal server nor through promon.
Last night I ran all the windows updates and re-installed Progress to see if this would make a difference, but unfortunately it has not.
//=====================================================
PROGRESS stack trace as of Wed Feb 02 09:16:49 2005
//=====================================================
Exception code: C0000005 ACCESS_VIOLATION
Fault address: 101FF540 01:001FE540 C:\Program Files\PROGRESS\bin\prow32.dll
Registers:
EAX:00000000
EBX:00000000
ECX:10484068
EDX:FFFFF000
ESI:001337E5
EDI:0006E2E4
CS:EIP:001B:101FF540
SS:ESP:0023:0012F850 EBP:0012F8D8
DS:0023 ES:0023 FS:003B GS:0000
Flags:00010202
Call Stack:
Address Frame
101FF540 0012F8D8 0001:001FE540 C:\Program Files\PROGRESS\bin\prow32.dll
101FF1F6 0012F900 0001:001FE1F6 C:\Program Files\PROGRESS\bin\prow32.dll
10226F2B 0012F910 0001:00225F2B C:\Program Files\PROGRESS\bin\prow32.dll
101FDCEF 0012F934 0001:001FCCEF C:\Program Files\PROGRESS\bin\prow32.dll
1020AEC2 0012F9D0 0001:00209EC2 C:\Program Files\PROGRESS\bin\prow32.dll
10209A33 0012FA14 0001:00208A33 C:\Program Files\PROGRESS\bin\prow32.dll
1020891F 0012FABC 0001:0020791F C:\Program Files\PROGRESS\bin\prow32.dll
10207CB1 0012FAEC 0001:00206CB1 C:\Program Files\PROGRESS\bin\prow32.dll
101087B0 0012FB40 0001:001077B0 C:\Program Files\PROGRESS\bin\prow32.dll
100F423F 0012FB58 0001:000F323F C:\Program Files\PROGRESS\bin\prow32.dll
1021AFD8 0012FBC4 0001:00219FD8 C:\Program Files\PROGRESS\bin\prow32.dll
1026FD32 0012FBE8 0001:0026ED32 C:\Program Files\PROGRESS\bin\prow32.dll
10260C57 0012FC48 0001:0025FC57 C:\Program Files\PROGRESS\bin\prow32.dll
1026F8F8 0012FC68 0001:0026E8F8 C:\Program Files\PROGRESS\bin\prow32.dll
10267680 0012FCA4 0001:00266680 C:\Program Files\PROGRESS\bin\prow32.dll
1026F8F8 0012FCC4 0001:0026E8F8 C:\Program Files\PROGRESS\bin\prow32.dll
1030BC25 0012FCE4 0001:0030AC25 C:\Program Files\PROGRESS\bin\prow32.dll
1030B1FE 0012FD28 0001:0030A1FE C:\Program Files\PROGRESS\bin\prow32.dll
10309A54 0012FD50 0001:00308A54 C:\Program Files\PROGRESS\bin\prow32.dll
1032FABF 0012FD80 0001:0032EABF C:\Program Files\PROGRESS\bin\prow32.dll
101A528C 0012FDD4 0001:001A428C C:\Program Files\PROGRESS\bin\prow32.dll
10190D79 0012FDE0 0001:0018FD79 C:\Program Files\PROGRESS\bin\prow32.dll
101FA89F 0012FE64 0001:001F989F C:\Program Files\PROGRESS\bin\prow32.dll
10110257 0012FEC0 0001:0010F257 C:\Program Files\PROGRESS\bin\prow32.dll
1030BBB3 0012FECC 0001:0030ABB3 C:\Program Files\PROGRESS\bin\prow32.dll
1001B2E9 0012FED8 0001:0001A2E9 C:\Program Files\PROGRESS\bin\prow32.dll
10006953 0012FF08 0001:00005953 C:\Program Files\PROGRESS\bin\prow32.dll
10050B0C 0012FF1C 0001:0004FB0C C:\Program Files\PROGRESS\bin\prow32.dll
00401008 0012FF24 0001:00000008 C:\Program Files\PROGRESS\bin\prowin32.exe
00401148 0012FFC0 0001:00000148 C:\Program Files\PROGRESS\bin\prowin32.exe
7C59893D 0012FFF0 ProcessIdToSessionId+17D
//=====================================================
PROGRESS stack trace as of Wed Feb 02 09:16:54 2005
//=====================================================
Exception code: C0000005 ACCESS_VIOLATION
Fault address: 101FF540 01:001FE540 C:\Program Files\PROGRESS\bin\prow32.dll
Registers:
EAX:00000000
EBX:00000000
ECX:10484068
EDX:FFFFF000
ESI:001337E5
EDI:0006E2E4
CS:EIP:001B:101FF540
SS:ESP:0023:0012F850 EBP:0012F8D8
DS:0023 ES:0023 FS:003B GS:0000
Flags:00010202
Call Stack:
Address Frame
101FF540 0012F8D8 0001:001FE540 C:\Program Files\PROGRESS\bin\prow32.dll
101FF1F6 0012F900 0001:001FE1F6 C:\Program Files\PROGRESS\bin\prow32.dll
10226F2B 0012F910 0001:00225F2B C:\Program Files\PROGRESS\bin\prow32.dll
101FDCEF 0012F934 0001:001FCCEF C:\Program Files\PROGRESS\bin\prow32.dll
1020AEC2 0012F9D0 0001:00209EC2 C:\Program Files\PROGRESS\bin\prow32.dll
10209A33 0012FA14 0001:00208A33 C:\Program Files\PROGRESS\bin\prow32.dll
1020891F 0012FABC 0001:0020791F C:\Program Files\PROGRESS\bin\prow32.dll
10207CB1 0012FAEC 0001:00206CB1 C:\Program Files\PROGRESS\bin\prow32.dll
101087B0 0012FB40 0001:001077B0 C:\Program Files\PROGRESS\bin\prow32.dll
100F423F 0012FB58 0001:000F323F C:\Program Files\PROGRESS\bin\prow32.dll
1021AFD8 0012FBC4 0001:00219FD8 C:\Program Files\PROGRESS\bin\prow32.dll
1026FD32 0012FBE8 0001:0026ED32 C:\Program Files\PROGRESS\bin\prow32.dll
10260C57 0012FC48 0001:0025FC57 C:\Program Files\PROGRESS\bin\prow32.dll
1026F8F8 0012FC68 0001:0026E8F8 C:\Program Files\PROGRESS\bin\prow32.dll
10267680 0012FCA4 0001:00266680 C:\Program Files\PROGRESS\bin\prow32.dll
1026F8F8 0012FCC4 0001:0026E8F8 C:\Program Files\PROGRESS\bin\prow32.dll
1030BC25 0012FCE4 0001:0030AC25 C:\Program Files\PROGRESS\bin\prow32.dll
1030B1FE 0012FD28 0001:0030A1FE C:\Program Files\PROGRESS\bin\prow32.dll
10309A54 0012FD50 0001:00308A54 C:\Program Files\PROGRESS\bin\prow32.dll
1032FABF 0012FD80 0001:0032EABF C:\Program Files\PROGRESS\bin\prow32.dll
101A528C 0012FDD4 0001:001A428C C:\Program Files\PROGRESS\bin\prow32.dll
10190D79 0012FDE0 0001:0018FD79 C:\Program Files\PROGRESS\bin\prow32.dll
101FA89F 0012FE64 0001:001F989F C:\Program Files\PROGRESS\bin\prow32.dll
10110257 0012FEC0 0001:0010F257 C:\Program Files\PROGRESS\bin\prow32.dll
1030BBB3 0012FECC 0001:0030ABB3 C:\Program Files\PROGRESS\bin\prow32.dll
1001B2E9 0012FED8 0001:0001A2E9 C:\Program Files\PROGRESS\bin\prow32.dll
10006953 0012FF08 0001:00005953 C:\Program Files\PROGRESS\bin\prow32.dll
10050B0C 0012FF1C 0001:0004FB0C C:\Program Files\PROGRESS\bin\prow32.dll
00401008 0012FF24 0001:00000008 C:\Program Files\PROGRESS\bin\prowin32.exe
00401148 0012FFC0 0001:00000148 C:\Program Files\PROGRESS\bin\prowin32.exe
7C59893D 0012FFF0 ProcessIdToSessionId+17D