SYSTEM ERROR: strent request for more than 32K.

[egiblock]

Hey guys,

Every once in a while we start getting errors "SYSTEM ERROR: strent request for more than 32K." and it boots the user out of the session.

we've been told that it's because of the version of syteline / progress and running on the Windows 2000 box. It's a known issue and the only work around is to reboot the server every once in a while.

Our notes from observation is that it starts occurring after about 2 weeks of the server being up. It happened yesterday, and before that, the last time it happened was June 16th.

Anyone have other information on this? other work around / solutions ?

thanks


Current Server Information:
--------------------------
Syteline 5.02.10
Progress 9.1b27
Windows 2000 Server SP4
--------------------------

 

[TomBascom]

There are many possible root causes so the actual detailed error message would be helpful.

However, this is usually a coding error. Often it is a memory leak as a result of poor object cleanup discipline (creating and opening queries without closing and deleting them for instance).

You also really ought to upgrade. 9.1B is beyond ancient, obsolete and unsupported. It's buggy, slow and inefficient too. 9.1E04 was the very last ever release of version 9 and is the only "supported" release of version 9 (in this case "support" means that someone in tech support will feel sincerely sorry for you). It is now 5+ years old. OpenEgde 10.2 is the current release of Progress. There are no technical barriers to getting onto a supported release. If you can compile code you can upgrade.

 

[dklomparens]

I am still on the latest and greatest release of SyteLine. Version 5.33 w/ Progress 9.1B. We used to get the infomous strent errors.

Our solution was to automate the restart process of the databases. Every Sunday this process runs to shutdown the databases and bring them backup including other processes like the batch queues.

It is not a clean solution by any means but if you want the strents to stop this is what helped us.