Rq Wait & Rq Duration

sardineta

New Member
Hello everyone
I would like to know what does all they mean


Client Queue Depth (cur, max) : (0, 0)
no idea
Rq Wait (max, avg) : (12 ms, 0 ms)
in my opinion this is the time a request, wait before an agent was available in this case 12ms
Rq Duration (max, avg) : (22 ms, 0 ms)
in my opinion, is the time taken by an agent while processing a request

any comments are welcome

Saludos
 
Back
Top