Progress Development Newsletter - March 2000

Chris Kelleher

Administrator
Staff member
Fast 4GL Systems List - http://www.fast4gl.com/

Fast 4GL Systems - Progress Development Newsletter - March 2000

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______________________________________________________________________

Contents:

1. The Application Service Provider market is growing!

2. Affordable Virtual & WebSpeed hosting on our new Dedicated servers!

3. Progress News.

4. New features at Fast 4GL System's web site:
http://www.fast4gl.com/
There are many new Resources and Downloads available this month!

5. Get answers fast at the fastest growing Progress users group site:
http://www.progresstalk.com/

6. Get your FREE private email and Home Pages for life:
http://www.progressmail.com/

7. Thank you for your support and feedback!

______________________________________________________________________

1. Application Service Provider market is growing!

Well you have probably been hearing a lot about ASPs lately, so I
thought I would put together some information about what exactly an
ASP is, and how using or becoming an ASP will affect your company.

There are also many great web sites for ASP information which I would
encourage you to take a look at for more information:
http://www.aspconnections.com/ - Progress Software's ASP program http://www.aspindustry.org/ - ASP Industry Consortium http://www.aspnews.com/ - News about the ASP industry http://www.webharbor.com/ - ASP Industry Portal

ASP Background & Definition
from Progress Software's ASPConnections.com site

Small and midsize organizations are at a crossroads. Globalization
leaves these organizations exposed and expectations have never been
higher. They are expected to adopt the same high-performance solutions as
Fortune 100 companies and yet they lack the budget,
staff, and resources to do so.

With the emergence of Application Service Providers (ASPs), these
organizations now have instant access to a market once beyond their
grasp - these small to mid-size companies can now compete
head-to-head with their global competitors.

Applications running the day-to-day business are often what set a
company ahead of its competitors: Customer Relationship Management,
ERP, Supply Chain, Help Desk, Payroll and Human Resources. Such vital
applications are becoming increasingly expensive for both ISVs and
their clients to develop, implement, maintain, and support.
Organizations are looking for other alternatives to solve their
business problems.

Application Service Providers rent the use of business applications -
using the Internet or other low cost communication infrastructure -
to offer organizations quick, cost effective, and immediate use of
strategic business solutions. The ASP owns the customer relationship
for implementing, customizing, out hosting and maintaining business
applications for multiple end-user organizations and charge on a "pay
as you go" basis.

ASPs are emerging to bridge this gap between small to mid-tier
organizations and high-performance business applications.

What is an Application Service Provider?
Application Service Providers (ASPs) deliver and manage applications
and computer services from remote data centers to multiple users via
the Internet or a private network. Obtaining these applications from
an outside supplier is a cost-effective solution to the demands of
systems ownership: up-front capital expenses, implementation
challenges, and a continuing need for maintenance, upgrades and
customization. Commercial ASPs offer leasing arrangements to
customers, whereas non-profit or government organizations may provide
these services with no fee. An ASP may be a commercial entity or a
not-for-profit or government organization supporting end users.

ASPs give customers a viable alternative to procuring and
implementing complex systems themselves. In some cases, ASPs even
provide customers with a comprehensive alternative to building and
managing internal information technology operations. ASP customers
also are able to control more precisely the total cost of technology
ownership through scheduled payment schemes. And with data processing
performed off-site by a third party, organizations can focus on their
areas of core expertise.

Benefits from using an ASP include:
* Speed to market: the ASP already has the equipment, applications
and expertise ready to provide rapid market access
* Operational freedom: by outsourcing application management, the
customer can focus critical resources on their core business function
* Improved performance: ASPs can apply their vast experience to
implement best IT practices for superior levels of availability,
security, backup, disaster recovery, and help desk (shadowing)
* Financial flexibility: this model reduces fixed costs and lowers
overall expenditures for hardware, applications and management.
* Reduced risk: with no capital expenditure on software, hardware,
and IT personnel, organizations can "test" a new technology with
minimal impact to their existing environment and bottom line.

What kinds of customers use application services from an ASP?
Whether your company is large or small, or whether you're a consumer
using applications from home, an ASP arrangement saves time and
money, and simplifies ongoing system reliability and support.
Application Service Providers (ASPs) deliver and manage applications
and computer services-generally on a rental basis---from remote data
centers to multiple users via the Internet or a private network. Most
industry experts agree the most appropriate market for ASPs is small
and mid-sized organizations, but all agree there is also opportunity
within both large enterprises and consumers.

With the help of an ASP, small and mid-sized organizations can deploy
enterprise applications that without an ASP would involve massive
investments in software, deployment time and IT personnel. These
businesses can then benefit from the efficiencies of integrated,
enterprise applications that were previously not cost-effective to
develop and use.

With business operations now increasingly dependent on complex and
rapidly changing information systems, IT managers are embracing the
ASP approach to ensuring secure, business-critical applications.
Large companies may decide to enlist an ASP to quickly deploy
critical, enterprise applications at an affordable cost, since the
resource requirements for supporting these systems have grown
exponentially.

Application rental for home PC applications is in its infancy. Its
appeal to home users is based on the same benefits that corporations
enjoy: a minimal up-front investment, regular maintenance, high
reliability, and the ability to focus one's limited resources on
areas of expertise and enjoyment. There are applications today that
have already been successfully hosted to consumers, such as tax
applications.

How reliable is the service from an ASP?
The goal for the ASP industry is to make the management of
information technology as transparent ... and reliable ...as the
management of sophisticated public telecommunications and data
communications systems. Customers who turn to ASPs often find better
application reliability and availability than they experienced from
their internal IT organizations.

The reason for this is that running information systems for other
entities is the ASP's primary business. The ASP has the staff,
expertise and state-of-the-art equipment to maintain and sustain the
most reliable and up-to-date service.

How much does service cost from an ASP?
Costs and service levels vary widely according to the types of
applications and services provided. Some studies have indicated that
by leasing an application from an ASP, customers save between 33% and
53% over purchasing and managing the hardware and software for the
application themselves.

What kinds of applications can be delivered this way?
Just about any kind. Enabling technology from companies such as
Citrix, GraphOn and SCO allow current applications to be leveraged
in an ASP environment. The only difference in the application (unless
it was re-written for the web) is that it is running on a central
server managed by the ASP as opposed to on the end-users desktop or
the company's server.

What about customizing the application?
Application customization is possible when ISVs modify applications
to be hosted over the Web or for a specific organization. Depending
on the application and the organization, this may or may not be
sufficiently individualized to meet the needs of the customer. Many
times minor changes can be made just turning on/off certain features
and functionality inherent in the application. Applications requiring
a high degree of customization may not lend themselves as well to a
leasing arrangement.

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2. Affordable Virtual & WebSpeed hosting on our new Dedicated servers!

Due to a tremendous amount of growth in web traffic in recent months,
and in preparation for the launch of providing our applications over
the internet, Fast 4GL Systems has just purchased a dedicated server
cluster. This will allows us to continue growing and provides almost
unlimited flexibility in what we can do with our servers. Our servers
are located in a state of the art data center providing us with a
secure and reliable environment and unlimited high-speed bandwidth.

We would also like to offer specialized virtual-hosting and hosting
for WebSpeed applications to our customers. We have unlimited
flexibility in what we can offer your company and we have the
experience that is needed to install, deploy and maintain WebSpeed
based applications.

For more information, please contact Bruce Tieck or Chris Schreiber
at 856-547-0651 or email hosting@fast4gl.com.

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3. Progress related News stories:

Stay on top of the latest Progress News always available at http://www.fast4gl.com/jumpto.cgi?name=news

Progress Software's CEO argues why and how ISVs will come around to
the ASP model http://www.fast4gl.com/jumpto.cgi?name=isvtoasp

Poll on XML Databases - Vote for Progress! http://www.fast4gl.com/jumpto.cgi?name=xmlpoll

E-Subscribe Today for the Latest Technical Support Information http://www.fast4gl.com/jumpto.cgi?name=esubscribe

Cast your vote for SonicMQ as Best Java Middleware! http://www.fast4gl.com/jumpto.cgi?name=votesonic

Aberdeen Group Hails Progress as Lowest Cost-of-Ownership http://www.fast4gl.com/jumpto.cgi?name=aberdeen

Progress article in the Wall Street Journal http://www.fast4gl.com/jumpto.cgi?name=wsj

Progress Software Dominates Worldwide Application Service Provider
(ASP) Market http://www.fast4gl.com/jumpto.cgi?name=dominateasp

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4. New features and downloads to check out at our web site:

http://www.fast4gl.com/jumpto.cgi?name=downloads
- New Downloads Available!

a. ZIP Code database is a Progress .df data definition and .d data
for US ZIP Code information, including codes, state and county.
This is available for download in our Free Applications section.

b. Country Code database is a Progress .df data definition and .d
data for the ISO 3166 country codes. This was created by Eric
Andruscavage. Available Free Applications section.

c. Progress SmartPak Updated. This is a free collection of
graphical Progress SmartObject components for use within your
Progress Version 9 GUI applications. Included is a replacement
Tab Folder control that allows tabs of any size, multiple rows,
icon images and different fonts. There's also a Toolbar than
can create or link to menu-items, with "stay-down" button
support and keyboard control, and also a Progress bar, Status
bar and Spin Button control, and some iconic versions of
standard Progress SmartPanels. All components are written using
100% Progress 4GL - there are no DLL's, OCX's, or API calls,
and full source code is provided so that you can see how they
work.

This update includes a beta version of a new Treeview
SmartObject that you may like to try out. Details are in the
documentation.

Download the latest version of SmartPak2 from the SmartPak
homepage at: http://www.fast4gl.com/jumpto?name=smartpak2

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5. Get answers to your Progress questions fast at:
http://www.progresstalk.com/

Fast 4GL Systems is pleased to offer this free service to the
Progress community. ProgressTalk.COM is a web-based conferencing
system where Progress users can gather to discuss issues important to
them and get responsive feedback from others.

ProgressTalk.COM features over 60 different conferences discussing a
wide range of Progress-related topics. Users can post and reply to
messages, which are presented by subject. We are the fastest growing
group of Progress users with over 1,350 registered members and adding
more each day. The searchable archive now contains more then 3000
messages.

Please feel free to stop by today at http://www.progresstalk.com/
and check out all of these wonderful features! If you have any
questions, comments or suggestions, they are welcomed at
webmaster@progresstalk.com.

______________________________________________________________________

6. Get your FREE private email, yourname@progressmail.com and
your FREE Home Page http://www.progressmail.com/yourname/ Today!
http://www.progressmail.com/

ProgressMail.com web-based email is:
FREE-
ProgressMail is a full-feature free e-mail service with the
professional netizen in mind. We provide you with 6 megs of space
absolutely free.
GLOBALLY ACCESSIBLE-
Send/receive mail from any computer with any browser anywhere in
the world, even if you change Internet service providers.
PERMANENT-
Your account and e-mail addresses are yours forever.
PRIVATE-
Your private e-mail will be protected from your employer and others,
only you can read it.
SPAM-FREE-
Our service uses the latest technology to block SPAM before it can
reach your mail box.
VERSATILE-
Our e-mail feature includes attachment capabilities so you can send
images, photo, or documents.

ProgressMail.com Home Pages are:
FREE-
WebHome is a full-feature free web site hosting service for
Progress developers to create their own web site. We provide you
with 2 megs of space absolutely free. Post anything from your
resume, sample code and programming tips, or pictures of your pets!

______________________________________________________________________

7. Thank you for your support and feedback!

We have implemented a survey pop-up at our sites back in January, in
order to get feedback on what you like and dislike about our site.
Our goal is to provide a top-notch high quality resource for Progress
developers, and this feedback is valuable in helping us improve and
add new features.

In the last 2 months, our survey was presented to over 2,700 visitors
and 400 of you were kind enough to take a minute to fill it out.

Here is what you think is most important and how we measure up:

Attribute Importance Satisfaction
___________________________ ___________ ____________
Usefulness of information 7.66 6.45
Search capabilities 7.49 6.59
Completeness of resources 7.40 6.57
Ease of navigation 7.35 6.84
Freshness of content 7.17 6.22
Downloads 6.93 6.16
Speed of page downloads 6.71 6.69
Overall site appearance 6.01 6.49

And some comments we have gotten:
_________________________________

"No real suggestions, just "thanks" for keeping up such an
informative and useful site for progress developers like myself."
Anonymous.

"Overall I'm fairly satisfied. Keep up the good work!" from Whebben.

"this is an extremely useful site for progress programmers."
from Kalai.

"Why dont U add ... Hot news for the Progress Community like stuff."
from Sureshk.

"This is a great site for people working in PROGRESS and MFG/PRO."
from Vbarve.

"You are doing a fantastic job for all progress users. It is really
very useful to have such site available, as our lives becomes ease.
Technically with this site nobody can be left alone to sail. One can
always get information and can always achieve goals" from Ramkichari.

"I have visited Fast4GL.com in the past but I have now added it to my
favourites list - I will definitely be back very soon!!" Anonymous.

"The website and the discussion forums as very helpful. I know that
when I post a question I will get an answer." Anonymous.

Thanks again for all of the great feedback and comments.

______________________________________________________________________

Well I hope you've enjoyed this issue of our Newsletter. If you have
any comments or questions, or any suggestions on future articles,
please feel free to email me at chris@fast4gl.com.

Thanks and have a great day!

-Chris Schreiber

--

---------------------------------------------------
| Christopher Schreiber | mailto:chris@fast4gl.com |
| | http://www.fast4gl.com/ |
| Fast 4GL Systems, Inc. | Phone: +1 877 FAST-4GL |
| 220 White Horse Pike | Phone: +1 856 547-0651 |
| Audubon, NJ 08106 | Fax: +1 856 547-7876 |
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| **** http://www.Fast4GL.com/ **** |
| Visit our web site today for |
| Progress Resources & Downloads! |
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Discuss Progress-related development ---> http://www.ProgressTalk.com
Get Your Free Email & Homepage Today ---> http://www.ProgressMail.com
 
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