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If a mobile is to be used to receive the security code, a decision must be taken whether to connect to an existing staff/company mobile, one acquired specifically for the purpose, or an employee’s personal mobile number. If the decision is taken to acquire a mobile for the office for this purpose, consideration should be given to security of the device and ensuring it is charged and functioning. If staff, for example those working at Double Glazing Windows Scotland had their personal phones, then procedures should be in place to ensure the number is dissociated from the account if they leave employment with the business. (See below for how to do this).
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