D
Darrell Fuhriman
Guest
Hi, This week we opened up Data Direct and discovered that the Usage shows 71GB out of our allotted 2 GB. This is absurdly high for an 11MB data store. My questions are as follows: 1. How can we get our usage history from Data Direct Cloud? We need to know when and how quickly that number got that high. 2. How can we set who gets notified when we approach or exceed our usage limit? Nobody involved with the project was notified in this case, to our knowledge. 3. Is there any chance this number is in error on the part of Data Direct Cloud? 4. We investigated this in the first place because the Data Direct Cloud connections grew from a couple connections on the target database system to taking up all available connections on the database (maximum was 60) all at once on Wednesday night. No changes were made to the consumer or target systems at the time. Is there any reason Data Direct might have done this, and could this behavior be related? 5. If we have to discuss any of this directly with Progress, what means of communication is recommended and what information do we need to have on hand? Progress' support network seems to require a serial number in order to be able to join in the first place, which doesn't seem relevant for a cloud product. Thanks.
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