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smat-consulting
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Hello, I guess it depends on how your reports are implemented and what kind of license the dev team at your customer has. If they have the full license,they can simply write their own programs, or copy your standard report, customize it, and save it in a location that ahead of the standard report in the propath. if they don't have a Progress dev license, you'll have to provide a data-driven reporting system, where they can modify the data using regular CRUD pages. Or, you can try to use a BI tool (my current client is currently evaluating YellowFin; looks like a great tool...) Not sure if this is the kind of answer you were hoping for. If not, please clarify your question...
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