S
Saraswathi Krishnan
Guest
I have tested the scenario you have mentioned, and it is working for me. Here are the steps given below. From my observation, the only difference is I have used the loop to retrieve all the related records. In Campaign create the email template as given below and save it. Dear {!R13053.firstName}, These are all the related contacts listed below. {!#LOOP_BEGIN.R13053} This is from Contact object - {!R13053.phone} {!#LOOP_END.R13053} From Campaign select a record which ahs related objects in 'Contact' and select the 'Send To' option from the more actions drop down. The rest of the steps are the same as you have given. On clicking the send button, the email should contain the related name after Dear. If it still does not work, do let me know I shall share the app. Regards, Saras
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