M
Mark Biamonte
Guest
The message in the attached screen shot indicates that the connector window service is running, but that server itself is not responding to the status request. One reason that this can happen is if the server is running on the same port as another on-premise connector server on the same machine. Check the two on-premise connectors and verify that they are running on different ports. The port the connector is running on can be changed on the Advanced tab of the status tool. The on-premise connector services will need to be restarted if the port number is changed.
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