A
Avadhoot Kulkarni
Guest
Hi Om, Can you please let us know the version of Oracle Service Cloud and JAVA version present on your machine? If the JAVA version is not 1.8. Please give it a try with 1.8. The newer instance of Oracle Service Cloud only accepts TLS1.1 or above during the authentication handshake which are not enabled for JAVA versions prior to 1.8. If it still fails, Please send us the ODBC Trace, as well as Driver SOAP logs (Add logsoap=1 in your ODBC DSN or ODBC Setup Dialogue extended properties). Logsoap will print SOAP API logging on the application output console. Thanks and Regards, Avadhoot
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