[progress Communities] [progress Openedge Abl] Forum Post: Re: Can Reply-to Create A New...

[DuBose Griffin]

Thanks Nitin. I do not believe this will allow someone from outside of rollbase to reply to the the "reply-to" address and have their reply feed back into the ticket. Both the Bug Tracking and Help Desk apps are more geared towards internal communication for those using rollbase, rather than applications able to receive incoming mail and direct it to recipients and attach it to a record. I appreciate it. Thank you, DuBose

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