I
IramK
Guest
Hello Rajkumar Mateti , Thanks for the answer. There is a slight change in the condition. Lets call A as 'accounts', B as 'tickets', C as 'ticket Contacts' and D as 'contacts' (this is where the email field is that I want) A - B - One to Many B - C - One to Many (R103128) C - D - Many to One (R103154) I am creating the Send Email trigger in B i.e. tickets. Now the tricky bit: When I create a new B ('tickets') record, I have an embedded Quick create for C('ticket contacts') that has the lookup for D('contacts'). So technically the email field that I want is in D, and I am getting the email token from the "Use Field" dropdown as mentioned before as - {!R103128.R103154.email}. So when I create the new B record, a C record is created as well along with it through its embedded quick create where a D record selected. Trigger: After create Could you try this scenario above and let me know if it still works? Cheers. Iram
Continue reading...
Continue reading...