[progress Communities] [progress Openedge Abl] Forum Post: Problem Running Setup After...

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James Palmer

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One of our clients lost their DR due to a Ransomware virus. They've cleaned up the server but now when I try to reinstall Progress I get this: Setup.exe has stopped working. Problem signature: Problem Event Name: APPCRASH Application Name: setup.exe_InstallShield Application Version: 12.0.0.58849 Application Timestamp: 45b1a378 Fault Module Name: setup.exe Fault Module Version: 12.0.0.58849 Fault Module Timestamp: 45b1a378 Exception Code: c0000005 Exception Offset: 0001e7b9 OS Version: 6.1.7601.2.1.0.272.7 Locale ID: 6153 Additional Information 1: cb5a Additional Information 2: cb5adf8f5bac4bc39db6c83fb76b8021 Additional Information 3: 56cb Additional Information 4: 56cbcbabf987b27d4985fb8f15b68cbb Read our privacy statement online: go.microsoft.com/.../ If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt Windows 2008 R2 standard SP1 Progress 10.2B. Any ideas before I tell them they need to refresh the server completely?

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