[progress Communities] [progress Openedge Abl] Forum Post: Database Backups Crashing On Oe...

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dbeavon

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Our database administrator tells me that our database crashes whenever we do backups. This began within the very first week of installing OE 11.6.3 (we upgraded to 11.6.3 from 11.3). We are run HP-UX IA64 In this environment that is crashing and also use a feature in OE called the "Alternate Buffer Pool". Has anyone else had these issues? Apparently there is a KB as well: http://knowledgebase.progress.com/articles/Article/database-B2-crashes-with-1040-000078422 We didn't know about this problem in the planning phase when we were making preparations for the upgrade to 11.6.3. Prior to the planning, I had already done some of my own preliminary testing of OE 11.6.3 on a personal database environment and had experienced no problems, but I was NOT using an "Alternate Buffer Pool" (B2). Given this experience with 11.6.3, I think Progress should be warning all its customers to avoid this service pack and disallow access to it in ESD. Has there been any communication along these lines? If they do allow customers to move forward, it leads to a lot of trouble. I am having a hard time making sense of it all; but at this point I'm thinking that the B2 option is extremely uncommon among OE RDBMS customers... (or that OE customers may view backups as an unnecessary luxury.) Either way we must get a better service pack (ie. 11.6.4.) As it stands, this final service pack for 11.6 will leave customers in a position where they have to choose between using B2 and doing backups. It doesn't make sense. Nor does it make sense that every single customer that moves up to 11.6.3 should also have to request a private hotfix in addition to the service pack. Maybe my experiences with the service packs and the hotfixes from other vendors do not compare to the way Progress creates these things. Is it unreasonable to think that 11.6.4 is needed? After all, 11.6 is the most recent version of OE, and 11.6.3 is probably causing more trouble than it fixes. How can Progress rule out a new service pack on the current version of OE?

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