Question Inconsistencies On 64 Bit Installs.

A

Andy Whitcombe

New Member
Hi All,

Myself and a number of development colleagues installed 64 bit 12.8.4 12.8.3 (sorry for the initial typo)

We are noticing that the number of services available on each developer VDI is inconsistent.

We all see the Progress Openedge AdminServer Service 12.8 (64 bit)
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However myself and another developer don't see the Management Service component.

All developers have used the same license, which is Progress Developer Studio OE, so we are puzzled as to why the installations are different?

Separately, other developers are seeing their existing 11.6 and 11.7 installs being corrupted form the 12.8 installs and having to re-install them.

Any thoughts?
 
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Are you aware of the install changes that Progress made as of 12.8.4?

Previously, you could install OpenEdge from scratch in one of two ways:
  1. install then update
    • install the FCS release (e.g. 12.8.0)
    • install the latest update over top of that (e.g. 12.8.3)
  2. install directly from the update package
    • install the latest update (e.g. 12.8.3)
As part of their effort to bolster product security, Progress has eliminated the second option, beginning with 12.8.4. This has been discussed recently on Progress Community. There was also a notice sent to customers and partners on their mailing list.

I don't know if that is what is causing your issues. You should talk to whoever provisions OpenEdge in your organization and see if their procedure needs to be adjusted.
 
Hi @Rob Fitzpatrick

Thanks for your reply.

Firstly an apology, the install was 12.8.3 not 12.8.4. Typo on my part. I will correct the initial post.

The installation was against a standard developer VDI; for internal reasons, the installs are carried out by developers rather than our technical team. All development staff followed a defined set of installation instructions, which were proven to work prior to distribution amongst the team.

We installed 12.8.0 and then patched to 12.8.3

One of our other developers, seeing this error, finally got the 12.8.3 management service to install on his 3rd attempt. No changes made between each attempt / no changes to any installation options.

This probably isn't helped by the fact the VDI's already run multiple versions 11.6.4,11.7.6, 12.8.3 (32 Bit)
 
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Hi Andy,

Progress does support running multiple OpenEdge installations side-by-side on Windows, including 32-bit and 64-bit of the same release, since (I think) 11.5. I have multiple releases installed on my machine, including 12.8. So having the releases you mentioned already installed shouldn't prevent you from installing 12.8.0 64-bit and then 12.8.3 64-bit.

Since you are patching to 12.8.3 64-bit, you could just install directly from that without first installing 12.8.0. Before installing, it might be prudent to first check that there are no 12.8.3 32-bit processes running, in case Progress has regressed and introduced a dependency between them.

If that doesn't work, I suggest you open a case with Tech Support.
 
Morning All,

Quick update. Its working.

Longer update. Thanks to Tinco at Tech Support, a few commands got the missing service installed, I am now able to control my PAS instances from both the command line and Openedge Explorer.

The command to register the service was via tcman command.

tcman service fathom_12.8 register

A second sc command changed the description as seen in your Windows services.

sc description "fathom_12.8" "Progress OpenEdge Management Service 12.8"

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