J
jbeisch
Guest
We have wired our External Authentication of Rollbase to our Progress OE database. As a Master Zone admin, I logged into the Rollbase tenant with the External Authentication and created a new Rollbase user with the same Login Name as in our user record in the Progress OE database. I received a password reset email from Rollbase that indicates the External Authentication is in use but I cannot log in with the username using the password that's in our Progress OE database. When I attempt to reset the password, Rollbase indicates the user doesn't exist. I do not see any errors in our Rollbase logs or in the local logs of the AppServer or database to indicate an issue though I do see our code firing on the AppServer to validate my user. It actually appears from what I see in our logs that the call into the AppServer completed a round trip with Rollbase even. I thought this should work just as our existing users in the tenant do but it seems that we, now, cannot add new Rollbase users to the tenant.
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