J
jbeisch
Guest
Actually these are two new normal users. We have accounts previously created in this tenant, before External Authentication was enabled, and can log in with those just fine. It is only the two new accounts, being created after turning on External Authentication, that are unable to log in. There are accounts, which are not the "first admin" account that work just fine but created prior to turning on External Authentication. The email the tenant sent during account creation mentions explicitly External Authentication with no change from us: Welcome to Progress Rollbase! Login Information User Name: jbeisch Temporary Password: Passwords are managed by external system Login URL: xxxxxxxxx.xxxx.xxx/.../login.jsp After you login using your temporary password you will be asked to create a new password. Thank you and welcome to Progress Rollbase! The Progress Rollbase Team But yes, it can and should be customized more and even removing the "forgot password" link from the login page as well.
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