Forum Post: RE: Create Option Not Available to Choose in New Mobile App Page

  • Thread starter Thread starter egarcia
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egarcia

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Hello, I am guessing that somehow the page failed to load. Perhaps, the are messages related to the issue in the JavaScript Console (Web Inspector). Notice that a template is not selected by default. In my screenshot it is selected. (In Rollbase 2.2, an option was not selected by default and you created a mobile app for an existing app. However, since you are using the Mobile support with private cloud, it means that you must be using Rollbase 3.0 or above.) To speed up the resolution of this issue, I would suggest to contact Technical Support so that they can assist you in troubleshooting/debugging the issue. Thanks.

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