H
Hans De Smet
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Hi matman, This I can indeed reproduce. This is what our documentation mentions about auditing and e-mails that are sent (see here ): "Audit trail records are automatically be created in the following cases: • When record is viewed and "Keep a log…" option is enabled. • When a record is created or updated and the Object has the Audit Trail attribute enabled. • When a record is deleted and the Object has the Audit Trail attribute enabled. In this case the audit trail entry will be recorded in the associated User's audit trail. • When a Field has the "Track all changes…" attribute enabled and the content of the Field has been changed (in this case the audit trail record is created without regard to the Object level Audit Trail attribute). • When an email related to an Object record is sent. In this case, the View link in the Action column allows viewing a copy of the email message that was sent. " So for for example updating, the documentation mentions that the Audit Trail attribute needs to be enabled. It does not mention this for when sending an email. Let me check this further internal if the word "automatically" here means that indeed sending an e-mail is always mentioned in the Audit trail. Kind regards, Hans
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