T
TheMadDBA
Guest
I have had the experience of dealing with a few of those vendors. Sadly most of the time the conversation goes something like this... 1) "That line number can't be right, it's just a comment/define/etc" because they are looking at the source code directly or a listing and not a debug-list. 2) After clarifying that and finding out that it is actually a for each/find of some kind they say "Your system is slow" because it works fine in their tiny test database. Every once in a while they will admit a problem and eventually fix it. But the customer has to be large enough to get their attention.
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