Forum Post: Progress Alert and Notification Service (PANS) for an end users

  • Thread starter Thread starter Valeriy Bashkatov
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Valeriy Bashkatov

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Hello, One of our clients tried to access the Progress Alert and Notification Service (PANS). But they get this message: “your access to Progress SupportLink has been denied because the serial number provided is for an end user of a Progress customer. End user accounts are not allowed access to SupportLink.”. It turns out that endusers can not subscribe to the PANS? In this case, how they can obtain information about the bugs, released service packs, new versions and other information? They did pay for technical support... or PANS is not part of the technical support? Regards, Valeriy

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