Data Colletion Time Clocks

netitgen

New Member
The issue is that when the Time Clock screen is up and running with no activity for an hour or so, the software "seems to timeout" the following errors occur:

"Error reading socket, RET=10054, Errno=0. (778)"

I click OK and get:

"Incomplete write when writing to server"

I click OK again and get from the [Main Menu] Title window:

"@Menu-def that has [!menu-def.M-ID: Dcol-File] does not exist."

The only way to close this window is to end task from the Task Manager.

In the Event Viewer, shows Event ID 794, Usernum 24 Terminated Abnormally.

I thought it was related to the TCPIP losing connection, and I checked the WINS and DNS servers with no prevail. I am able to ping the server Syteline is running on even when these errors occur. The Client connections through Terminal Services are not effected.
 
Try entering the error messages on Fronstep's support page. I have solved many problems by posting erroe messages there. Let me know if it works??
 
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