We use the system to generate commissions based on invoices created during the month. However, when an RMA is created and the proper salesperson is put on the RMA, we don't always see the RMA credited from the commissions due. Does the system do this automatically? Do the RMA's have to be entered into the commissions due manually? If the system generates them automatically, what information does it use to do this?
Help is appreciated!
Help is appreciated!