Sounds like an excellent idea... I'm fairly certain it is a client appserver, it seems to coincide when operators are having difficulty ending an activity. I'll capture the next incident in greater detail. Thanks!
I've been scratching my head and trying to read whatever I can find... I think there's a rogue transaction at the root, There is only Epicor code updating the database, all odbc clients are in read uncommitted, so there's no transactions from users.. I do not believe it to be a database tuning...
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