License Manager

[Chris Kelleher]

does anyone know how to get the license manager to work in symix 4? it's
worse than symix 3. here's what happens -

<BLOCKQUOTE><font size="1" face="Arial, Verdana">quote:</font><HR>
lqqqqqqqqqqqqqqqqqqq APPLICATION'S ACTIVE TOKEN LIST qqqqqqqqqqqqqqqqqqqqk
xSYMIX x
x------------------------------------------------------------------------x
x # User Name Reservation Revision Date Revision Timex
xqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqx
x 1 carem 12/01/99 10:39:17 x
x 2 jecoo 12/01/99 10:36:00 x
x 3 maste 12/01/99 10:28:45 x
x 5 jarom 12/01/99 10:36:35 x
x 6 kawal 12/01/99 10:36:43 x
x 7 magra 12/01/99 10:30:01 x
x 8 cibri 12/01/99 10:26:23 x
x 9 robai 12/01/99 10:28:23 x
x 10 rawal 12/01/99 10:33:09 x
x 11 ambec 12/01/99 10:39:38 x
x 12 chwhi 12/01/99 10:33:21 x
x 14 jikeh 12/01/99 10:39:54 x
x 15 bysha 12/01/99 10:31:10 x
x x
x x
mqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqj
<HR></BLOCKQUOTE>

note that even though # 4 and # 13 are missing, it still says all licenses
in use. sometimes there's only 5 in use when giving an error.
any workaround?

darrin

 

[Chris Kelleher]

How often does it tell you all licenses are in use? once a month (about)
our license key blows up and tells us all licenses are in use. We have 100
and when it starts to have this problem is will tell you all licenses are
in use at 8, 20, 60, and then maybe work. (Different numbers each time.)
Symix has told us to down the db, run crash recovery, refresh tokens, lots
of things. What we have found that seems to work (doesn't stop it from
happening, but fixes it quickly so people can work again) is to delete the
license, re-enter it, delete it and re-add it again.

We are on Syteline 2h. We never had this problem until we went to Progress 8.

 

[Chris Kelleher]

3 times this morning and they really weren't all used up. i will probably
try the crash recovery to see if that helps.
the problem is that if i'm not here (the only IS person) and it happens
multiple times in one day, i get a phone call and have to dial in or walk
them through it.
is there a script that cron can run every x minutes that would reset it?
cheezy, but a workaround.

darrin