Jetform Printing Problems

[willfm]

Recently had the PDS go down and have had to replace it and reinstall printers. Have recompiled the necessary jetform files and everything is working but the purchase order form going to the printer. Have seen an error message come up for the printer in the log as "d:\jfsrvr\Bin\jfmerge: [400]Access is denied." Then the next line reads "d:\jfsrvr\Bin\jfmerge: [8]Error writing to printer." Any suggestions?

 

[dmcgill]

Recently had the PDS go down and have had to replace it and reinstall printers. Have recompiled the necessary jetform files and everything is working but the purchase order form going to the printer. Have seen an error message come up for the printer in the log as "d:\jfsrvr\Bin\jfmerge: [400]Access is denied." Then the next line reads "d:\jfsrvr\Bin\jfmerge: [8]Error writing to printer." Any suggestions?

Make sure the printer is set up on the server. The error says Jetform can't find the device. Probably the share name of the printer doesn't match the printer name in the jetform.ini file.